Privacy Policy
Established: May 19, 2023
Jsers, llc.
Representative: Mayo Hori
Jsers, llc. (hereinafter referred to as "the Company") recognizes the importance of personal information and considers protecting personal information to be a social responsibility. We comply with laws and internal regulations regarding personal information and properly acquire, use, and manage personal information handled by the Company.
This Privacy Policy outlines the policies that the Company follows when handling customers' personal information or similar information in the various services we provide.
1. Collection of Personal Information
When customers register to use our services, the Company may ask for personal information such as name, date of birth, address, phone number, email address, bank account number, credit card number, and driver's license number. Additionally, we may collect transaction records and payment information containing customer personal information from our partners (including information providers, advertisers, ad distributors, etc., hereinafter referred to as "Partners").
2. Purpose of Collection and Use
The purposes for which the Company collects and uses personal information are as follows:
- To provide and operate our services
- To respond to customer inquiries
- To send emails about new features, updates, campaigns, and other services we provide
- To contact customers as needed for maintenance and important announcements
- To identify customers who violate terms of service or attempt to use services for fraudulent or improper purposes, and to refuse their use
- To allow customers to view, modify, or delete their registration information and view usage status
- To charge customers for paid services
- For purposes related to the above
3. Management of Personal Information
The Company ensures the following regarding the management of information provided by customers:
- Accuracy of Information - We strive to keep information provided by customers accurate and up to date.
- Security Measures - The Company has established strict handling methods through internal regulations for organizational management of personal information and ensures compliance with these methods.
- Employee Supervision - The Company ensures strict compliance with personal information handling regulations based on our internal rules.
- Contractor Supervision - When outsourcing the handling of personal information, we only delegate to contractors who meet our requirements and ensure appropriate management.
- Retention Period and Disposal - We set retention periods for information provided by customers, and dispose of it after the retention period ends. Even within the retention period, we promptly dispose of information when it is no longer needed.
4. Disclosure to Third Parties
The Company does not provide personal information received from customers to third parties. If we decide to provide information to third parties in the future, we will present the information to be provided and the purpose of provision, and only provide it after obtaining customer consent.
Additionally, the Company may entrust personal information to other businesses within the scope necessary to achieve the purpose of use.
5. Disclosure, Correction, and Suspension of Use
If you request disclosure, correction, or suspension of use, we will respond according to our prescribed procedures. For specific methods, please contact us at [email protected].
Contact
For inquiries about this service or the handling of personal information, please contact us at the following email address:
Email: [email protected]
